Privacy policy

Nugrew respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices available to you when you visit our store or make a purchase.

Information We Collect

We collect information you provide directly, such as your name, email address, shipping and billing address, phone number, and payment details when you place an order or contact us. We also collect information automatically, including your IP address, browser type, device information, and pages you visit, which helps us understand how our store is used.

How We Use Your Information

We use your information to process and ship orders, provide customer support, send order and shipping confirmations, prevent fraud, and improve our products and services. With your consent, we may also send you marketing messages about new arrivals, promotions, and updates. You can opt out of marketing at any time.

Cookies and Tracking Technologies

Our store uses cookies and similar technologies to keep your cart working, remember your preferences, and measure the performance of our pages. Cookies help us deliver a smoother shopping experience. You can adjust your browser settings to refuse cookies, although some features of the store may not function properly as a result.

Sharing of Information

We share information only with service providers who help us operate our business, such as payment processors, shipping carriers, analytics providers, and email platforms. These partners are required to protect your data and may use it only for the services they provide to us. We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to request a portable copy of your data. To exercise these rights, contact us at nugrew@outlook.com and we will respond in accordance with applicable law.

Children's Privacy

Our store is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If we learn that we have collected such information, we will delete it promptly.

Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Because we serve customers around the world, your information may be transferred to and processed in countries other than your own. Where required, we take steps to ensure that such transfers are protected by appropriate safeguards.

Third-Party Links

Our store may contain links to websites operated by other companies. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy statements of any site you visit through a link from our store.

Legal Basis for Processing

Where required by applicable law, we process your personal information on the basis of your consent, the performance of a contract with you, our legitimate business interests, or compliance with legal obligations. You may withdraw your consent at any time for processing that relies on consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page and adjust the effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Nugrew at nugrew@outlook.com. We are committed to addressing your concerns promptly and transparently.