Orders & shipping
How long does delivery take?
Handling 1–3 business days; standard delivery 7–15 business days depending on destination.
Do you ship internationally?
Yes — we ship to the US, Canada, UK, Australia and most of the EU.
Can I track my order?
A tracking link is emailed as soon as the parcel is scanned by the carrier.
Returns & sizing
What is your return window?
30 days from delivery for unused items in original packaging. Intimates must be tried on over underwear.
What if the size is wrong?
Start a return and re-order the right size — we'll prioritise the replacement shipment.
Product questions
Is the fabric see-through?
Sheer panels are intentional; body panels are lined for moderate coverage. Each product page states this.
How should I wash it?
Hand wash cold, line dry, no bleach, no iron on lace.