Contact information

This page provides the official contact information for the Nugrew online store. If you need assistance with an order, a product, or a general enquiry, please use the details below.

Company Information

Company name: Hainan Jinli Technology Co., Ltd.
Registered address: Room 312, 3rd Floor, Building A, No. 11-1 Xianghe Road, Jiyang District, Sanya City, Hainan Province, China

Customer Service

Email: nugrew@outlook.com
Support hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)

How We Can Help

Our support team can assist with order status, shipping questions, sizing advice, returns, and refunds. When you contact us, please include your order number so we can help you more quickly. We aim to respond to all enquiries within one to two business days.

Business Enquiries

For wholesale, partnership, or press enquiries, please write to nugrew@outlook.com with a short description of your request and we will direct your message to the appropriate team.

Contact Us

We value your feedback and are always glad to hear from our customers. Thank you for shopping with Nugrew.